This Privacy Policy applies to Elegant Touch Decor, the business name of 2761731 Ontario Inc. (“we,” “us,” or “our”). We are committed to protecting your personal information and complying with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

By using our website and services, you agree to the terms of this Privacy Policy.

1. What Information We Collect

We collect personal information you provide directly to us, including:

Name

Email address

Phone number

Billing and shipping addresses

Payment details (processed through secure third-party payment processors)

Order history

Communications you send to us

We may also collect non-identifying information such as:

Browser and device information

IP address

Usage data from cookies and analytics tools

2. How We Use Your Information

We may use your information to:

Process and fulfill orders

Provide customer support

Communicate with you about your purchases or inquiries

Send you promotional offers (with your consent)

Improve our services and website

Prevent fraud or misuse

Comply with legal obligations

3. Disclosure of Your Information

We do not sell your personal information. We may share your information with trusted third parties for limited purposes:

Payment processing services (e.g., Stripe, PayPal)

Delivery and shipping providers

Website hosting and analytics services

Legal or government authorities, if required by law

4. How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

As a Canadian resident, you have the right to:

Access your personal information

Request corrections to your information

Withdraw consent for marketing communications

Request deletion of your personal data (where legally applicable)

You can exercise these rights by contacting us at eleganttouchdecor@gmail.com.

6. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience, analyze traffic, and support our marketing efforts. You can control cookie settings through your browser preferences.

7. External Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites. Please review their privacy policies before sharing any information.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have received such data, please contact us.

9. Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.” Continued use of our services means you accept the changes.

10. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at:

📧 eleganttouchdecor@gmail.com

📞 647-853-7289

📍 8 Storey Drive, Acton, Ontario, Canada